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SHRM: Conflict Management
Do you agree with the following quote by William James?

“Whenever you're in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude.”

Conflict management is the practice of identifying and dealing with conflicts sensibly, fairly, and efficiently. The workplace has conflicts daily. Therefore, it is necessary to understand and resolve conflicts. Join this webinar to learn the difference between healthy and unhealthy conflict, keys to effective conflict management, and the importance of effective communication to resolve conflict. Join our panelists for this webinar: Dr. Michele Paludi, Matthew Baird, Dr. Garry McDaniel and Dr. Gary Stroud.

Feb 22, 2021 03:00 PM in Eastern Time (US and Canada)

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